If you're encountering issues while using our API, this guide will help you troubleshoot and resolve common problems.

Common Issues

  • Connection Errors: Ensure you have a stable internet connection and the correct API endpoint URL.
  • Authentication Issues: Verify that you have the correct API key and it has not expired.
  • Rate Limit Exceeded: If you receive a rate limit error, wait for a while before making further requests.

Steps to Resolve

  1. Check API Key: Ensure that your API key is valid and has not expired.
  2. Review Endpoint: Double-check that you are using the correct API endpoint.
  3. Consult Documentation: Refer to our API Documentation for detailed information on API usage.
  4. Contact Support: If the issue persists, please contact support for further assistance.

Troubleshooting Tips

Additional Resources