Common Issues

  • Connection Timeout
    Check network status:

    network_connection
    Ensure your internet is stable. If issues persist, try restarting your router.

  • Server Not Responding
    Verify server status:

    server_error
    Check [server health dashboard](/en/technical/monitoring) for real-time updates.

Configuration Errors

  • Incorrect API Key
    Double-check key validity:

    configuration_file
    Refer to [API documentation](/en/technical/api) for formatting rules.

  • Port Conflicts
    Use command: 

    netstat -ano | findstr :<port>

    Replace <port> with your service port.

    port_conflict

Advanced Tips

  • Use debug tools for detailed logs
  • Monitor network latency with ping test
  • Check firewall settings for blocked ports

🔧 For persistent issues, consult our technical support page for further assistance.