Welcome to the API documentation section for our support services. Here, you will find detailed information about our APIs, including their usage, endpoints, and parameters.

Available APIs

  • Support Ticket Creation

    • Endpoint: /api/support/tickets
    • Method: POST
    • Description: Create a new support ticket.
    • Learn more

  • Ticket Status Retrieval

    • Endpoint: /api/support/tickets/{ticket_id}
    • Method: GET
    • Description: Retrieve the status of a specific support ticket.
    • Learn more

  • Ticket Updates

    • Endpoint: /api/support/tickets/{ticket_id}
    • Method: PUT
    • Description: Update the status or details of a support ticket.
    • Learn more

Usage Example

Here's an example of how you might use our ticket creation API:

POST /api/support/tickets
Content-Type: application/json

{
  "subject": "Account Access Issue",
  "description": "I am unable to access my account.",
  "user_id": 12345
}

This request would create a new support ticket with the subject "Account Access Issue", a description of the issue, and the user ID associated with the ticket.

Security

All API requests must be authenticated using our API key. You can find your API key in your account settings.

Support

If you have any questions or need further assistance, please don't hesitate to contact our support team.

Support Team