If you need to return a purchase, please follow the steps below to initiate a return authorization:
📌 Return Authorization Overview
- Eligibility: Returns are accepted within 30 days of purchase for unused items.
- Conditions: Items must be in original packaging and include all accessories.
- Authorization: A return authorization number will be issued upon approval.
📝 Process for Submitting a Return Request
- Contact Support: Reach out to our team via Customer Support Portal to start the process.
- Provide Details: Share your order number, product details, and reason for return.
- Receive Confirmation: Await approval and get your authorization number via email.
📦 Required Documents
- Proof of Purchase: Retain your receipt or order confirmation.
- Product Condition: Ensure the item is undamaged and unused.
- Authorization Number: Use the provided number for tracking.
⏳ Return Timeline
- Processing Time: 5 business days after receiving the return.
- Refund: Refunds are issued via the original payment method.
- Exchanges: Subject to availability, exchanges can be arranged.
📞 Contact Support
For further assistance, visit our Customer Support Page or call us at +1-800-123-4567.