This section provides details about the API rate limit policy for the support center. Rate limiting helps maintain the performance and availability of our services.
Rate Limiting Overview
What is Rate Limiting? Rate limiting is a method used to control the number of requests a user can make to an API within a certain time frame. This helps prevent abuse and ensures fair usage of our resources.
Why is Rate Limiting Necessary? It is essential to protect our systems from excessive traffic that can lead to performance issues or denial of service for legitimate users.
Limits and Restrictions
Request Limits Each user is allowed a certain number of requests per minute. If you exceed this limit, your requests will be temporarily blocked.
Blocks If you continue to exceed the request limits, you may be subject to longer blocks to prevent abuse.
How to Avoid Being Blocked
Monitor Your Usage Regularly check your API usage to ensure you stay within the limits.
Contact Support If you believe you are being unfairly blocked, please contact our support team for assistance.
Additional Resources
For more information about our API and its usage, please refer to our API Documentation.
If you have any further questions or concerns, feel free to reach out to our support team at support@example.com.