Welcome to the Account Security section of our support center. Here you will find information to help you keep your account safe and secure.

Common Security Practices

  • Use Strong Passwords: Create passwords that are at least 8 characters long and include a mix of letters, numbers, and special characters.
  • Enable Two-Factor Authentication (2FA): Adding an extra layer of security, 2FA requires a second form of verification, usually a code sent to your phone.
  • Regularly Update Your Passwords: Change your passwords every few months to reduce the risk of unauthorized access.

Tips for Protecting Your Account

  • Be Wary of Phishing Attempts: Never click on suspicious links or provide personal information in response to unsolicited requests.
  • Use a Secure Network: Avoid logging into your account on public Wi-Fi networks, as they can be insecure.
  • Keep Software Updated: Regularly update your device’s operating system and applications to patch security vulnerabilities.

Troubleshooting

If you suspect your account has been compromised, follow these steps:

  1. Change Your Password: Log in to your account and change your password immediately.
  2. Check for Unauthorized Activity: Review your account activity for any suspicious logins or transactions.
  3. Enable 2FA: If you haven’t already, enable 2FA to add an additional layer of security.

For more detailed instructions and resources, visit our Security FAQ.

Secure Account

Remember, keeping your account secure is your responsibility. Stay vigilant and follow best practices to protect your information.