Vanguard is committed to providing a seamless return experience for our customers. Below is our detailed returns policy.
Returns Process
- Return Eligibility: Items must be returned within 30 days of the original purchase date.
- Original Packaging: Returns must be in original packaging with all tags attached.
- Proof of Purchase: A valid proof of purchase is required for all returns.
Return Methods
- In-Store Returns: Visit any Vanguard store and present your original receipt.
- Online Returns: Initiate a return by logging into your account on our website.
Refunds
- Refund Amount: The refund amount will be credited to the original payment method.
- Processing Time: Refunds typically take 3-5 business days to process.
Exceptions
- Final Sale Items: Items marked as final sale are not eligible for returns.
- Custom Orders: Custom orders are non-refundable.
For more information on our returns policy, please visit our FAQ page.
Vanguard Store