Thank you for shopping with us! Below is our returns policy. If you have any questions, please don't hesitate to contact our customer service team.
Return Conditions
- Items must be returned within 30 days of the purchase date.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How to Return
- Contact Customer Service: Please email us at customer-service@example.com to request a return authorization.
- Package Your Item: Carefully package the item in its original packaging.
- Ship Your Return: Once you receive the return authorization, ship the item to the address provided.
- Track Your Return: Use a trackable shipping method and keep the tracking number for your records.
Refund Process
- Once we receive your return, we will inspect it to ensure it meets our return conditions.
- If the return is approved, we will process the refund to the original payment method within 7-10 business days.
Exceptions
- Sale items are final sale and cannot be returned.
- Items purchased with a discount code may be subject to a restocking fee.
For more information on our returns policy, please visit our FAQ page.
Refund Process