If you are encountering issues while using our SDK, this guide will help you diagnose and resolve common problems.
- Check Connection: Ensure that your device is connected to the internet.
- Update SDK: Make sure you are using the latest version of our SDK.
- Consult Documentation: Review the SDK Documentation for guidance on usage and troubleshooting.
Common Issues
Issue 1: Authentication Error
If you are experiencing an authentication error, follow these steps:
- Verify your API keys.
- Check the network connection.
- Review the API endpoint URL.
Issue 2: Performance Issues
If you notice performance issues, try the following:
- Optimize your code.
- Increase the timeout settings.
- Contact support for further assistance.
Contact Support
If you've tried the above steps and are still experiencing issues, please contact support.
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