If you are encountering issues while using our SDK, this guide will help you diagnose and resolve common problems.

  • Check Connection: Ensure that your device is connected to the internet.
  • Update SDK: Make sure you are using the latest version of our SDK.
  • Consult Documentation: Review the SDK Documentation for guidance on usage and troubleshooting.

Common Issues

Issue 1: Authentication Error

If you are experiencing an authentication error, follow these steps:

  1. Verify your API keys.
  2. Check the network connection.
  3. Review the API endpoint URL.

Issue 2: Performance Issues

If you notice performance issues, try the following:

  1. Optimize your code.
  2. Increase the timeout settings.
  3. Contact support for further assistance.

Contact Support

If you've tried the above steps and are still experiencing issues, please contact support.


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