Welcome to the Internal Incident Response Guide! This section provides valuable information on how to effectively respond to cybersecurity incidents within your organization. By following these guidelines, you can minimize the impact of a security breach and ensure a swift recovery.

Key Steps in the Incident Response Process

  1. Detection and Identification

    • Monitoring: Continuously monitor your systems for suspicious activities.
    • Alerts: Set up alerts to notify you of potential incidents.
    • Investigation: Investigate any anomalies detected.
  2. Containment

    • Isolation: Isolate the affected systems to prevent the spread of the incident.
    • Mitigation: Implement measures to stop the incident from escalating.
  3. Eradication

    • Removal: Remove the malicious code or vulnerability causing the incident.
    • Cleaning: Clean the affected systems to ensure no traces remain.
  4. Recovery

    • Restoration: Restore the affected systems to their pre-incident state.
    • Verification: Verify that the incident has been fully resolved.
  5. Post-Incident

    • Lessons Learned: Document the incident and analyze what went well and what could be improved.
    • Prevention: Implement additional security measures to prevent future incidents.

Additional Resources

For more detailed information on incident response, we recommend visiting our Cybersecurity Center.


Incident Response Flowchart


In addition to the above steps, it's crucial to have a well-defined incident response plan in place. This plan should include roles and responsibilities, communication protocols, and recovery procedures. Regularly review and update your plan to ensure it remains effective.

If you're looking for further guidance on incident response, consider exploring our Cybersecurity Best Practices.