Our refund policy is designed to provide clarity and assurance to our customers. Please read through the following information carefully.

Eligibility

  • Full Refund: If the product or service is not as described, you are eligible for a full refund.
  • Partial Refund: In case of a service that is partially completed, a partial refund may be issued based on the remaining service.

Process

  1. Submit a refund request within 30 days of the purchase date.
  2. Provide necessary documentation to support your refund request.
  3. Once the request is approved, the refund will be processed within 7 business days.

Exceptions

  • Customized or personalized items are not eligible for a refund.
  • Digital products or services that have been accessed or downloaded are not eligible for a refund.

For more detailed information, please visit our Frequently Asked Questions.


Refund Policy Image