Our refund policy is designed to provide clarity and assurance to our customers. Please read through the following information carefully.
Eligibility
- Full Refund: If the product or service is not as described, you are eligible for a full refund.
- Partial Refund: In case of a service that is partially completed, a partial refund may be issued based on the remaining service.
Process
- Submit a refund request within 30 days of the purchase date.
- Provide necessary documentation to support your refund request.
- Once the request is approved, the refund will be processed within 7 business days.
Exceptions
- Customized or personalized items are not eligible for a refund.
- Digital products or services that have been accessed or downloaded are not eligible for a refund.
For more detailed information, please visit our Frequently Asked Questions.
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