Refund Policy 📜
Our refund policy aims to provide a fair and transparent process for customers. Please review the following guidelines:
🛒 What's Covered?
- Product Returns: Within 30 days of purchase, eligible items can be returned for a full refund.
- Service Requests: Refunds for services are processed based on specific terms outlined in your order confirmation.
- Damaged Goods: If items are damaged upon delivery, contact us immediately via Customer Service for resolution.
🔄 How to Request a Refund?
- Log in to your account and navigate to Order History.
- Select the order and click Request Refund.
- Submit required documentation (e.g., proof of purchase, item photos).
- Wait for our team to review your request (processing time: 5–7 business days).
⚠️ Exceptions
- Final sale items (e.g., personalized products, opened packages) are non-refundable.
- Refunds may be denied for delayed shipments caused by customer error.
📞 Need Help?
For urgent inquiries, contact us at Support Center or call +1-800-123-4567.