If you're not satisfied with your certification course, we offer a refund policy to ensure your experience is fair and transparent. Here’s how it works:

📌 General Refund Guidelines

  • Refund Eligibility: Refunds are available within 14 days of purchase for unused certifications.
  • Partial Refunds: For courses partially completed, a pro-rata refund is issued based on remaining content.
  • No Refunds: Once the course is completed or accessed, no refunds are provided.

📅 Refund Process

  1. Contact our support team via contact_us to initiate a refund request.
  2. Provide proof of purchase and course status.
  3. Wait for 5 business days for processing.

⚠️ Exceptions

  • Refunds are not applicable for special offers or discounted packages.
  • Courses with free trials are excluded from refunds.

For more details about our course policies, visit /en/learn/courses/policies.

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