If you are encountering issues with Informatica products, this section provides troubleshooting guidance to help you resolve common problems. Please review the following list of troubleshooting topics:
Configuration Issues
- Check the configuration settings for your Informatica environment.
- Ensure that all required components are installed and properly configured.
Performance Issues
- Monitor the system performance using Informatica Management Console.
- Check for resource bottlenecks such as CPU, memory, and disk space.
Error Messages
- Analyze error messages for specific details.
- Refer to the Informatica documentation for explanations and solutions.
For more detailed information and additional troubleshooting resources, please visit our Informatica Documentation.
Common Errors
Here are some common errors and their potential solutions:
Error Code: 12345
- This error usually occurs when a required configuration setting is missing.
- Solution: Verify that all configuration settings are correctly set.
Error: Cannot connect to database
- This error indicates a problem with the database connection.
- Solution: Check the database connection settings and ensure that the database server is accessible.
Troubleshooting Steps
Check the System Logs
- System logs often contain valuable information about errors and issues.
- Use the Informatica Management Console to access system logs.
Review the Documentation
- The Informatica documentation provides detailed information about troubleshooting.
- Visit the Documentation for more information.
Contact Support
- If you are unable to resolve the issue, contact Informatica Support for assistance.
Troubleshooting Steps