Common Issues & Solutions
1. Device Not Connecting to Network📶
Check Wi-Fi Credentials 🔍
Ensure your router password is correct.Reset Device ⚠️
Hold the reset button for 10 seconds.Update Firmware 📦
Visit https://support.ullrai.com/firmware for latest updates.
2. App Control Failure📱
- Verify device pairing status in app settings.
- Restart both the app and the smart device.
- Check for app updates in the store.
3. Sensor Malfunction🚨
- Replace batteries if low.
- Ensure sensors are within range of the hub.
- Re-pair the sensor through the app.
Advanced Tips
- Use https://support.ullrai.com/tech_support for deeper diagnostics.
- Check for interference from other wireless devices.
Need More Help?
🔗 Explore our FAQ page for quick answers or contact support at support@ullrai.com.