Our refund process is designed to be fair and straightforward. Here's how it works:
Overview 📌
- Eligibility: Refunds are available for orders returned within 30 days of purchase ✅
- Conditions: Items must be unused, in original packaging, and with all tags attached 🛍️
- Processing Time: Expect a refund within 5-7 business days after we receive your return ⏱️
- Exceptions: Final sale items (e.g. clearance products) cannot be refunded ❌
Policy Details 📜
Return Window
- Returns must be initiated within 30 days of delivery 🗓️
Refund Method
- Original payment method will be used for refund 💳
- Refund amount excludes shipping costs 📦
Documentation Required
- Include proof of purchase (e.g. order confirmation) 📄
How to Apply 📦
- Log into your account and navigate to My Orders 📂
- Select the order and click Request Refund 🔄
- Submit required documents and wait for approval ⏳
For more details, please visit our FAQ page or contact our support team at contact-us.