Our refund process is designed to be fair and straightforward. Here's how it works:

Overview 📌

  • Eligibility: Refunds are available for orders returned within 30 days of purchase ✅
  • Conditions: Items must be unused, in original packaging, and with all tags attached 🛍️
  • Processing Time: Expect a refund within 5-7 business days after we receive your return ⏱️
  • Exceptions: Final sale items (e.g. clearance products) cannot be refunded ❌

Policy Details 📜

  1. Return Window

    • Returns must be initiated within 30 days of delivery 🗓️
    • return_window
  2. Refund Method

    • Original payment method will be used for refund 💳
    • Refund amount excludes shipping costs 📦
    • refund_method
  3. Documentation Required

    • Include proof of purchase (e.g. order confirmation) 📄
    • purchase_proof

How to Apply 📦

  1. Log into your account and navigate to My Orders 📂
  2. Select the order and click Request Refund 🔄
  3. Submit required documents and wait for approval ⏳
  4. refund_process

For more details, please visit our FAQ page or contact our support team at contact-us.

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