When encountering issues with our service, please follow these steps to report bugs effectively:

  1. Describe the Problem
    Clearly outline what went wrong using concise language. Include details like:

    • What action triggered the bug?
    • What did you expect to happen?
    • What actually happened?
      🔍 Example: "When clicking 'Submit', the form crashed with error 500."

  2. Reproduce Steps
    List step-by-step instructions to replicate the issue:

    • Step 1: Open the app → Step 2: Navigate to X → Step 3: Perform Y...
      📝 Tip: Add screenshots or logs if possible (replace spaces with underscores: screenshot_1, log_file_2).

  3. System Information
    Provide your environment details:

    • OS: Windows_11 / macOS_Monterey / Linux
    • Browser: Chrome_120 / Firefox_115
    • Device: iPhone_14 / Android_13
      📱 Use our System Info Tool to auto-generate this data.

  4. Submit via Feedback Portal
    🔗 Report a Bug
    Our team prioritizes issues reported through this channel.

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For urgent matters, contact our support team at support@example.com.