Thank you for choosing our service. Below is our refund policy to ensure a smooth transaction process.

Eligibility

  • Orders within 14 Days: If you are not satisfied with your purchase within 14 days of receipt, you may request a refund.
  • Defective Products: Products that are defective or damaged upon arrival are eligible for a refund or exchange.
  • Custom Orders: Custom orders are non-refundable.

Refund Process

  1. Contact Support: Reach out to our customer support team via email or live chat.
  2. Provide Details: Include your order number and the reason for the refund.
  3. Return Item: Ship the item back to us at the address provided by customer support.
  4. Refund Approval: Once we receive the item, we will process the refund and notify you via email.

Exceptions

  • Digital Products: Digital products such as e-books, software, and courses are non-refundable once downloaded.
  • Gift Cards: Gift cards are non-refundable.

For more information, please visit our FAQ page.

If you have any further questions or concerns, do not hesitate to contact us. We are here to help!

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