Our refund policy is designed to ensure customer satisfaction while maintaining fair business practices. Below are the key details:
1. Eligibility for Refunds 📌
- Returns must be requested within 30 days of purchase.
- Items must be in new condition and unused.
- Applies to all products except custom-made or perishable goods.
2. Refund Process 📦
- Contact our support team via email or chat.
- Provide order details and reason for return.
- Receive a refund via original payment method within 5-10 business days.
3. Exceptions ⚠️
- No refunds for digital downloads or gift cards.
- Returns after 30 days are handled as exchanges only.
- Damaged items must be reported within 7 days of delivery.
For more details, visit our Support FAQ page.