en/docs/support/payment-failure

Payment Failure Guide 📚

If you encounter a payment failure while making a transaction on our platform, please follow these steps to resolve the issue:

Check Your Internet Connection 🌐 Ensure you have a stable internet connection to process the payment.
Verify Your Payment Information 💳 Confirm that the credit card number, expiration date, and CVV code are correct.
Contact Your Bank 📞 If the payment is still failing, contact your bank for assistance with the transaction.

For further support, please visit our FAQ page where you can find more information about common issues and solutions.