Welcome to our Issue Reporting documentation. If you encounter any problems while using our services, please follow this guide to submit a detailed report.

How to Report an Issue ✅

  1. Identify the Problem

    • Note the error message, steps to reproduce, and affected components.
    • Use our Support Portal to check if the issue has been previously documented.

  2. Submit a Ticket 📩

    • Log in to your account and navigate to Submit a New Issue.
    • Fill out the form with clear descriptions, screenshots (if applicable), and system details.

  3. Track Resolution 🔄

    • After submission, monitor your ticket status in My Support Tickets.
    • Our team will respond within 24 hours during business days.

Tips for Effective Reports 📝

  • Include specific error codes (e.g., HTTP_500 or AUTH_ERROR).
  • Use emoji to highlight priority levels (e.g., ⚠️ for critical issues).
  • Attach logs or reproduce steps in Markdown format for clarity.
issue_reporting

For more details on support policies, visit Support Overview. If you need urgent assistance, contact Customer Support directly.