Here are some frequently asked questions about our billing process:
How do I update my payment information?
- To update your payment information, please visit My Account and click on the 'Update Payment Details' link.
What is your billing cycle?
- Our billing cycle is monthly, with invoices generated on the first of each month for the previous month's usage.
Can I cancel my subscription?
- Yes, you can cancel your subscription at any time by visiting My Account and clicking on the 'Cancel Subscription' link. Please note that cancellation will take effect at the end of the current billing cycle.
How do I access my invoices?
- You can access your invoices by logging into your My Account and clicking on the 'View Invoices' link.
Do you offer any discounts?
- Yes, we offer discounts for annual subscriptions. Please contact our support team at support@site.com for more information.
What payment methods do you accept?
- We accept Visa, Mastercard, American Express, and PayPal for payment.
For more detailed information, please visit our Support Center where you can find additional resources and FAQs.
Payment Process