If you're encountering issues or have questions about Project Beta, this page provides a guide on how to submit a support ticket.
Steps to Submit a Support Ticket
Navigate to the Support Portal: To begin, please visit our Support Portal where you can access various resources and submit a ticket.
Choose the Ticket Type:
- Bug Report: If you've found a software bug, select this option.
- Feature Request: If you have suggestions for new features, choose this.
- General Inquiry: For all other questions, use this category.
Fill in the Form:
- Subject: Provide a concise summary of your issue or inquiry.
- Description: Give a detailed explanation of the problem or question.
- Attachments: If applicable, upload screenshots or logs to help us understand the issue better.
Submit Your Ticket: Once you've filled in all the required fields, click the 'Submit' button to send your ticket to our support team.
Expected Response Time
Our support team aims to respond to all tickets within 48 hours. Depending on the complexity of the issue, some cases may take longer.
Additional Resources
For immediate help or to find answers to common questions, visit our FAQ section.
Support Team in Action