When working with our platform, developers often encounter specific challenges. Here are some common issues and solutions to help you troubleshoot effectively:

🚧 1. API Request Failures

  • Issue: 404 Not Found or timeout errors.
  • Solution:
    • Verify the endpoint URL is correct and matches the documentation.
    • Check network connectivity using ping or traceroute.
    • Add a retry mechanism in your client code.
Network_Connection

⚠️ 2. Authentication & Permissions

  • Issue: Unauthorized access or missing API keys.
  • Solution:
    • Ensure your API key is properly configured in the headers.
    • Review the access control policies in your account settings.
    • Refer to the Authentication Guide for details.
Security_Lock

🔄 3. Caching Problems

  • Issue: Stale data or unexpected behavior after updates.
  • Solution:
    • Clear the browser cache or use Ctrl + F5 to refresh.
    • Check the cache headers (e.g., Cache-Control, ETag).
    • Implement cache invalidation logic in your application.
Refresh_Cache

📦 4. Deployment Errors

  • Issue: Failed to deploy or sync changes.
  • Solution:
    • Confirm your deployment pipeline is correctly set up.
    • Check logs for error codes or failed steps.
    • Use the Deployment Tool to automate the process.
Server_Deployment

For deeper insights, explore our API Usage Guide to understand best practices.