This email refund policy outlines the terms and conditions under which refunds will be processed for purchases made through our website.

Refund Eligibility

  • Eligible Items: All products purchased through our website are eligible for a refund within 30 days of the purchase date.
  • Non-Eligible Items: Digital products, services, and items marked as "final sale" are not eligible for refunds.

Refund Process

  1. Request Refund: To initiate a refund, please send an email to support@businessenglish.com with your order number and the reason for the refund.
  2. Review Request: Our support team will review your request and respond within 48 hours.
  3. Refund Approval: Once your request is approved, we will process the refund to the original payment method within 5-7 business days.

Additional Information

  • Partial Refunds: If you are requesting a refund for part of an order, the refund will be prorated based on the remaining value of the items.
  • Refund Exclusions: Shipping costs are non-refundable unless the item is defective or incorrect.

For more information about our refund policy, please visit our Customer Support page.

Refund Policy