Here are some common issues and solutions for troubleshooting:

1. Network Connection Problems

🔧 Issue: Unable to connect to the server
✅ Solution:

  • Check your internet connection
  • Restart the router or modem
  • Ensure the server IP address is correct
  • Use the /en/blog/faq/technical_support link for further assistance
network_connection

2. Slow Page Loading

⚠️ Issue: Pages take too long to load
✅ Solution:

  • Clear browser cache
  • Disable browser extensions
  • Check server status via /en/blog/faq/server_status
  • Optimize images and reduce file size
slow_loading

3. Login Failures

🔧 Issue: Authentication errors
✅ Solution:

  • Verify your username and password
  • Reset password using /en/blog/faq/password_reset
  • Check for expired session tokens
  • Contact support for account-related issues
login_failure

4. Functionality Errors

⚠️ Issue: Features not working as expected
✅ Solution:

  • Update your software to the latest version
  • Check browser compatibility
  • Clear cookies and local storage
  • Refer to /en/blog/faq/technical_support for detailed guidance
function_error

For more help, visit our Technical Support FAQ.