Common Questions
1. How to complete the authentication process?
Follow these steps:
- Visit Authentication Overview for detailed instructions
- Upload required documents (passport, ID card, etc.)
- Verify your email and phone number
- Wait for approval (1-3 business days)
2. What documents are needed?
Accepted files include:
- 📄 Government-issued ID
- 📸 Recent passport photo
- ✏️ Proof of address (utility bill, bank statement)
Learn more about required documents
3. How to reset your password?
Use the Password Recovery Tool to:
- Enter your registered email
- Follow the verification steps
- Set a new password
4. Why is my authentication pending?
Possible reasons:
- ⚠️ Incomplete information
- 📉 Low document clarity
- ⏳ Manual verification required
Check your Account Status Dashboard for updates
5. How to contact support?
For urgent issues:
📞 Call +1-800-123-4567
📧 Email support@authservice.com
🌐 Visit Help Center for FAQs