Welcome to the support API documentation for our platform. This guide provides information on how to interact with the /en/api/user/support endpoint to access user support resources.
Overview
The support API allows users to retrieve documentation, FAQs, and other resources related to our services. It is designed to be simple and intuitive, with endpoints that provide clear and concise information.
Key Features
- Multilingual Support: Access content in your preferred language (e.g.,
/en/,/zh/) - Real-time Updates: Always get the latest information on support topics
- Secure Access: Requires API authentication for protected endpoints
Endpoints
Here are the available endpoints for the support API:
| Endpoint | Description |
|---|---|
/en/api/user/support/docs |
Retrieve support documentation |
/en/api/user/support/faq |
Get frequently asked questions |
/en/api/user/support/tutorials |
Access user tutorials and guides |
Authentication
To access protected endpoints, you need to use API authentication:
- Obtain an API key from https://cloud-image.ullrai.com/q/api_authentication/
- Include it in your request headers as
Authorization: Bearer <your_api_key>
Examples
Here are some example requests:
GET /en/api/user/support/docs HTTP/1.1
Authorization: Bearer your_api_key
GET /en/api/user/support/faq HTTP/1.1
Authorization: Bearer your_api_key
Troubleshooting
If you encounter issues:
- Check the FAQ page for common solutions
- Use the support documentation to understand error codes
- Contact our support team through the contact form