en/api/troubleshooting

Troubleshooting Guide for API Issues 🛠️

Common Problems & Solutions

1. 404 Not Found Error

• Cause: Incorrect endpoint URL or missing resource
• Solution:
  • Verify the full URL path (e.g., /en/api/troubleshooting is correct)
  • Check if the requested API resource exists
  • Explore our API documentation for valid endpoints

2. Authentication Failed

• Cause: Invalid API key or missing headers
• Solution:
  • Ensure your API key is correctly formatted and included in headers
  • Test with API authentication tools to validate credentials

3. Rate Limit Exceeded

• Cause: Excessive API requests within a timeframe
• Solution:
  • Review your API usage limits policy
  • Implement caching or batch requests to reduce load

4. Timeout Errors

• Cause: Slow server response or network latency
• Solution:
  • Check server status via API health dashboard
  • Optimize your request payload size

📸 Diagnostic Tips

• Network Connection:
• API Logs:
• Request Headers:

For advanced troubleshooting, visit our API FAQ page 🔍.