If you're encountering issues with our SDK, here are some common troubleshooting steps to help you resolve them:

  • Check SDK Version: Ensure that you are using the latest version of the SDK. Older versions might contain bugs that have been fixed in newer releases.

  • Review Documentation: Go through the SDK documentation to ensure you're following the correct setup and usage procedures.

  • Consult the Community: Our community forums are a great resource for finding solutions to common issues. You can also ask your own questions to get help from other users and developers.

  • Contact Support: If you've tried the above steps and are still experiencing issues, please contact our support team for assistance.

Common Issues

Here are some of the most common issues users encounter with our SDK:

Connection Errors

  • Check Network: Ensure that your device has a stable internet connection.
  • Firewall Settings: Make sure that your firewall settings are not blocking the SDK's communication.

Authentication Errors

  • Verify Credentials: Double-check that your API keys and credentials are correct.
  • Check API Limits: Ensure that you haven't exceeded your API usage limits.

Performance Issues

  • Optimize Code: Review your code for any inefficiencies that might be causing performance issues.
  • Resource Allocation: Ensure that your device has enough resources (CPU, memory) to run the SDK effectively.

Further Reading

For more detailed information and additional troubleshooting steps, please refer to our SDK Documentation.


Troubleshooting Tips