If you have any questions about our returns policy, please find the answers below:
What items can be returned?
You can return most items that are in new, unworn condition. Please check the specific return policy for each product.
How long do I have to return an item?
You have 30 days from the date of purchase to return an item.
How do I initiate a return?
- Go to your Order History page.
- Select the order and click on "Return Item(s)".
- Follow the instructions provided to complete the return process.
Can I return items purchased on sale?
Yes, you can return items purchased on sale, but the sale price will be applied to the refund amount.
How will I receive my refund?
Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear on your statement.
Do I need a receipt to return an item?
Yes, a receipt is required for all returns. If you do not have a receipt, we may be able to look up your order using your email address or order number.
Can I exchange an item for a different size/color?
Yes, you can exchange an item for a different size or color. Please follow the same return process and select "Exchange" instead of "Return".
Can I return items purchased in-store online?
No, items purchased in-store cannot be returned online. They must be returned to the physical store where they were purchased.
Can I return gift cards?
Gift cards cannot be returned or exchanged.