If you have encountered an issue with our service or product, please fill out the following report to help us resolve the issue as quickly as possible.

  • Your Name:
  • Email Address:
  • Issue Description:
    • Please provide a detailed description of the issue you are experiencing.
  • Steps to Reproduce:
    • List the steps you took that led to the issue.
  • Expected Outcome:
    • Describe what you expected to happen when performing the action that led to the issue.
  • Actual Outcome:
    • Describe what actually happened.

Additional Information:

  • If you have any screenshots or error messages, please attach them here.

Thank you for your assistance in improving our service!


To learn more about how to create a detailed support report, you can visit our Support Center.


How to Take a Screenshot:

  • Windows: Press PrtScn on your keyboard, then paste the screenshot into an image editor.
  • Mac: Press Command + Shift + 3 to take a screenshot of the entire screen, or Command + Shift + 4 to select a specific area.

screenshot_example