Thank you for choosing our services. We are committed to providing you with the best possible experience. Below is our refund policy to ensure clarity and understanding for all our customers.
Refund Eligibility
- Items returned within 30 days of purchase are eligible for a full refund.
- Items returned after 30 days but within 60 days of purchase may be eligible for a partial refund.
- Items returned after 60 days are not eligible for a refund.
Refund Process
- Contact Customer Support: Please reach out to our customer support team via contact us with your order number and the reason for the return.
- Receive Return Instructions: Once your request is received, we will provide you with specific instructions on how to return the item.
- Ship the Item: Follow the instructions provided and ship the item back to us at the address specified.
- Refund Approval: Once we receive the item, we will inspect it and process your refund within 3-5 business days.
Exceptions
- Customized or personalized items are not eligible for a refund.
- Items that have been used or damaged beyond normal wear and tear are not eligible for a refund.
- Items that are returned without the original packaging may not be eligible for a refund.
Important Notes
- Refunds will be issued to the original payment method used for the purchase.
- We reserve the right to refuse a refund if the item does not meet the eligibility criteria.
- For any questions or concerns, please do not hesitate to contact our customer support team.
Refund Policy