Thank you for shopping at our store. This page outlines our return policy to ensure a smooth experience for all our customers.
Return Conditions
- Items must be returned within 30 days of the purchase date.
- The item must be in its original condition, unworn, and unused.
- All tags must be attached, and the packaging must be intact.
Return Process
- Contact Us: Please reach out to our customer service team at customer-service@example.com to initiate the return process.
- Receive Return Instructions: We will provide you with detailed instructions on how to return the item.
- Ship the Item: Once you receive the instructions, pack the item securely and send it to the address provided.
- Refund: Once we receive and inspect the returned item, we will process the refund to the original payment method.
Exceptions
- Items that are marked as "Final Sale" cannot be returned.
- Customized or personalized items are not eligible for returns.
For more information or if you have any questions, please visit our FAQ page or contact our customer service.
Return Policy Illustration