Thank you for choosing our services. Below is our detailed Refund Policy to ensure a smooth and transparent transaction process.

Eligibility for Refund

  1. Defective Products: If you receive a defective product, we offer a full refund or exchange within 30 days of purchase.
  2. Incorrect Orders: In case of incorrect orders, we will provide a full refund or send the correct item at no additional cost.
  3. Order Cancellation: Orders can be cancelled before dispatch for a full refund.

Refund Process

  1. Request Submission: Please submit your refund request through our customer support portal or via email.
  2. Verification: Our team will verify the request and initiate the refund process.
  3. Refund Amount: The refund amount will be credited to the original payment method used during the purchase.

Important Notes

  • Non-Eligible Items: Items that are not eligible for refund include custom orders, digital downloads, and gift cards.
  • Refund Time: The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

For more information or if you have any queries, please visit our Customer Support page.

Refund Policy