If you're encountering issues with our API, here are some common problems and their solutions:

  • Rate Limiting: If you receive a 429 response, it means you've hit the rate limit. Please try again after a while or contact support for higher limits.

  • Authentication Issues: Ensure you are using the correct API key and have the necessary permissions. If you're still having issues, check the Authentication Guide for more details.

  • Invalid Parameters: Make sure all required parameters are provided and in the correct format. Check the API Reference for details on each endpoint.

  • Timeout Errors: If you're experiencing timeouts, try increasing the timeout settings in your client. If the issue persists, check your network connection.

  • Server Errors: In case of 5xx errors, our system might be experiencing issues. Please try again later or contact support for assistance.

Troubleshooting API Issues