Welcome to the Troubleshooting section of our documentation. This guide provides solutions to common issues users may encounter while using our service.

Common Issues & Solutions

  • Problem: Network Connection Errors
    ⚠️ If you experience connection timeouts or errors, check your internet settings.

    network_connection
    ✅ **Solution:** Ensure your firewall allows traffic on port 80/443. Refer to [Network Configuration Guide](/Documentation/en/Configuration/Network) for detailed steps.

  • Problem: Authentication Failures
    ⚠️ Failed login attempts may occur due to incorrect credentials.

    authentication_failure
    ✅ **Solution:** Verify your API key and token validity. See [Security Best Practices](/Documentation/en/Security) for more information.

  • Problem: Server Response Delays
    ⚙️ Slow performance could be caused by high traffic or misconfigured settings.

    server_performance
    ✅ **Solution:** Optimize your server resources or check for background processes. Learn more in [Performance Tuning](/Documentation/en/Performance).

Advanced Troubleshooting

For deeper analysis, use the following tools:

  1. Log Analyzer - Access logs here
  2. Debug Mode - Enable debug mode in your configuration file for detailed error tracking.
  3. Dependency Checker - Check dependencies to ensure all required components are up to date.

Need Further Help?

If you're still facing issues, visit our FAQ Page or join the community forum for real-time support. 🌐

support_team