🔍 Common Issues & Solutions

  • Certificate Installation Errors

    • Verify the certificate file format (e.g., PEM, DER) matches your server requirements.
    • Check for typos in the certificate path or filename.
    • Use openssl to validate certificate integrity: 
      openssl x509 -in /path/to/cert.pem -text -noout
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  • Protocol Version Mismatch

    • Ensure your server supports TLS 1.2 or higher (e.g., TLSv1.3).
    • Update OpenSSL or server software if outdated.
    • Test with tools like SSL Labs for protocol compatibility.
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  • Certificate Chain Incomplete

    • Include all intermediate certificates in the chain.
    • Use the /Documentation/en/Tools/SSL_Validation tool to check chain validity.
    • Example command to chain certificates: 
      cat intermediate.crt > fullchain.pem
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📚 Related Resources

📌 Tips

  • Always use HTTPS for secure connections.
  • Regularly update your SSL/TLS libraries to patch vulnerabilities.
  • Monitor server logs for detailed error messages.
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