Ticket Submission API Documentation

This documentation provides details on how to use the Ticket Submission API to report issues or request support. 📌

Overview

The API allows users to submit tickets with specific details. It supports GET requests and requires the following parameters:

• ticket_id (required): Unique identifier for the ticket.
• description (required): Description of the issue or request.
• priority (optional): Priority level (e.g., low, medium, high).
• category (optional): Category of the ticket (e.g., technical, billing, support).

Example Request

GET /TicketSubmissionAPI?ticket_id=12345&description=Login_issue&priority=high

Response Format

On successful submission, the API returns a JSON response:

{
  "status": "success",
  "message": "Ticket submitted successfully.",
  "ticket_id": "12345"
}

Security & Policies

• All submissions are subject to Content Moderation Policies.
• Personal data will be handled in accordance with Privacy Guidelines.

For more details on API usage, refer to API_Tutorial. 📘