If you're experiencing issues with payments, follow these steps to resolve common problems:

✅ Common Payment Issues

  • Payment failed

    Payment_Troubleshooting
    Check your internet connection and ensure your payment method is valid. [Learn more about payment failures](/Documentation/en/Support/Payment_Methods)

  • Incorrect amount charged

    Transaction_Details
    Verify the total amount in your cart. If discrepancies exist, contact [our support team](/Documentation/en/Support/Contact).

  • Payment gateway timeout

    Checkout_Process
    Refresh the page or try a different browser. For persistent issues, [check our FAQ](/Documentation/en/Support/FAQ).

🔧 Troubleshooting Steps

  1. Clear browser cache
    Read about browser settings
  2. Disable browser extensions
    Browser_Extensions
  3. Verify payment method details
    Review payment guidelines

📞 Need Further Assistance?

Contact our support team for urgent help.
For non-critical issues, check our knowledge base.