If you are experiencing issues with setting up a custom domain for your website, here are some common troubleshooting steps you can follow:

  • Check DNS Settings: Ensure that your DNS records are correctly configured. This includes the A record, CNAME record, and any other necessary records for your custom domain.
  • Clear Browser Cache: Sometimes, your browser might cache the old DNS settings. Clearing the cache can help resolve this issue.
  • Wait for DNS Propagation: After updating your DNS settings, it can take some time for the changes to propagate across the internet. Wait for at least 24-48 hours before checking if the issue is resolved.
  • Check for Typos: Double-check that there are no typos in your custom domain name or DNS settings.

DNS Settings

For more detailed information and additional troubleshooting steps, please visit our DNS Configuration Guide.

If you continue to experience issues, feel free to contact our support team for further assistance.