Two-Factor Authentication (2FA) is an additional layer of security that adds an extra step to your login process. It requires not only a password and username but also something that only you have on you, such as a mobile phone.

How it Works

  1. First Factor: Your username and password.
  2. Second Factor: A unique code generated by an authentication app on your phone or a hardware token.

When you log in, you will enter your username and password as usual. Then, you will be prompted to enter a code from your authentication app. This code changes every few seconds and is only valid for a short period.

Why Use 2FA?

  • Increased Security: Even if someone has your password, they won't be able to log in without the second factor.
  • Prevent Phishing: 2FA adds an extra layer of protection against phishing attacks.
  • Compliance: Many organizations require 2FA for regulatory compliance.

Setting Up 2FA

  1. Choose an Authentication App: There are many apps available, such as Google Authenticator, Authy, and Microsoft Authenticator.
  2. Scan the QR Code: Most websites provide a QR code that you can scan with your authentication app.
  3. Enter the Code: Once the app is set up, you will be prompted to enter the code every time you log in.

Troubleshooting

  • Lost My Phone: If you lose your phone, you can usually use backup codes or an alternative method to regain access to your account.
  • App Not Working: If the authentication app is not working, you can try uninstalling and reinstalling it.

For more information on setting up and using 2FA, please visit our Security Best Practices.

Two-Factor Authentication