Our return policy is designed to ensure a smooth and hassle-free experience for our customers. Please review the following guidelines:

  • Items Eligible for Return: All items must be returned within 30 days of the purchase date.
  • Condition of Return: Items must be in their original condition, with all tags attached and packaging intact.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
  • Return Process:
    1. Contact our customer service team at customer-service@example.com to initiate the return process.
    2. Once approved, you will receive a return authorization number (RAN).
    3. Ship the item(s) back to us using the provided shipping label.
  • Refund Policy:
    • Full refunds will be issued for items returned within the 30-day period.
    • Refunds will be processed within 7-10 business days of receiving the returned item.
    • Original shipping costs are non-refundable unless the item was defective or shipped incorrectly.
  • Defective Items: If you receive a defective item, please contact our customer service team within 7 days of receipt for a replacement or refund.

For more detailed information, please visit our FAQ section.

If you have any questions or concerns, do not hesitate to reach out to us. We are here to help!

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