This section provides detailed information about the Support Plugin functionality, including its features, usage guidelines, and troubleshooting tips.
Overview
The Support Plugin is designed to enhance user assistance by integrating with our help system. It allows users to:
- Access real-time support tickets
- View documentation in multiple languages
- Submit feedback directly through the interface
Features
- Multilingual Support: Automatically detects user language preferences.
- Ticket Management: Streamline support requests with priority tagging.
- Integration: Seamlessly connects with existing documentation systems.
Usage
- Install the plugin via the admin panel.
- Configure language settings in
Settings > Localization. - Submit a support ticket using the dedicated form.
For more details on installation steps, see /Plugins/Support/Installation.
Troubleshooting
- Issue: Plugin not loading
- Solution: Check browser console for errors and ensure JavaScript is enabled.
- Issue: Language detection fails
- Solution: Clear cache and retry, or manually set the language in preferences.
Need further assistance? Explore our Support Center for comprehensive guides. 😊