If you've forgotten your password or need to update it for security reasons, follow these steps to reset it successfully.

Step-by-Step Guide

  1. Visit the Password Reset Page
    Navigate to Documentation/en/Explore/Community/Security/Account_Security to initiate the password reset process.

    Password_Reset

  2. Enter Your Email or Username
    Provide the email address or username associated with your account. A verification code will be sent to your inbox.

    Account_Reset_Email

  3. Check Your Email for the Verification Code
    Open the email from our system and copy the verification code. It is valid for 24 hours.

    Verification_Code

  4. Enter the Code and Set a New Password
    Paste the verification code into the designated field and create a new password. Ensure it meets the complexity requirements.

    New_Password_Setting

  5. Confirm Your Changes
    Click Submit to finalize the password reset. You'll receive a confirmation message once completed.

Tips for a Secure Password

  • Use a mix of uppercase and lowercase letters, numbers, and special characters.
  • Avoid common words or phrases (e.g., "password123").
  • Enable two-factor authentication for added security.

For further assistance, review our Security Best Practices guide.