If you're experiencing issues with the Push Notification API, refer to the following common problems and solutions:

✅ Common Issues & Solutions

  • ❌ Timeout Error
    Ensure your server has stable connectivity. Check network latency using tools like Network Diagnostics.

    Timeout Error
  • ❌ Authentication Failure
    Verify your API key is correctly configured. Refer to Authentication Setup for details.

    Authentication Failure
  • ❌ Delivery Failure
    Confirm the target device is registered and online. Use Device Management to check status.

    Delivery Failure

📝 Troubleshooting Steps

  1. Check Server Logs
    Look for error codes or timestamps related to push notification failures.
  2. Validate Payload Format
    Ensure data matches the required JSON schema.
  3. Test with Debug Mode
    Enable debug mode to get detailed error messages.

For advanced troubleshooting, refer to the API Reference for full method details.

Push Notification Debug