Security is a top priority for our community. Below are some frequently asked questions about security on our platform.
1. How do I secure my account?
- Use a strong password: A strong password should be at least 8 characters long and include a mix of letters, numbers, and symbols.
- Enable two-factor authentication (2FA): This adds an extra layer of security to your account.
- Be cautious of phishing attempts: Always verify the source of any emails or messages asking for your personal information.
Two-factor authentication
2. What should I do if I suspect my account has been compromised?
- Change your password immediately: Use a unique, strong password.
- Enable 2FA if you haven't already: This can help prevent further unauthorized access.
- Contact our support team: We can help you secure your account and investigate the incident.
3. How do I report a security issue?
If you discover a security vulnerability on our platform, please report it to us immediately. You can submit a report through our Security Report Form.
Report a security issue
Remember, your safety and security are our top concerns. Stay vigilant and report any suspicious activity.