Welcome to the API Reference section for our Community Support platform. Here, you will find detailed information about the various APIs available for interacting with our support system.
API Endpoints
The following is a list of the available API endpoints:
/api/v1/support/tickets- Retrieve a list of support tickets./api/v1/support/tickets/<ticket_id>- Retrieve information about a specific support ticket./api/v1/support/tickets/<ticket_id>/comments- Retrieve comments for a specific support ticket./api/v1/support/tickets/<ticket_id>/create- Create a new support ticket./api/v1/support/tickets/<ticket_id>/update- Update a specific support ticket.
Usage Example
To retrieve a list of support tickets, you can make a GET request to /api/v1/support/tickets. Here is an example of what the response might look like:
{
"tickets": [
{
"id": "1",
"subject": "Account Access Issue",
"status": "Open",
"created_at": "2023-01-01T12:00:00Z"
},
{
"id": "2",
"subject": "Payment Processing Error",
"status": "Closed",
"created_at": "2023-01-03T10:00:00Z"
}
]
}
Documentation
For more detailed information about each API endpoint, including parameters and return types, please visit our API Documentation.
Image
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If you have any questions or need further assistance, please don't hesitate to reach out to our support team at Contact Us.