If you've forgotten your password, don't worry! Follow these simple steps to reset it and regain access to your account.

Steps to Reset Your Password

  1. Navigate to the Password Reset Page

    • Go to /Community/en/Password-Reset to begin the process.

  2. Enter Your Email Address

    • Enter the email address associated with your account.

  3. Submit the Request

    • Click the "Submit" button to send a password reset request to your email.

  4. Check Your Email

    • Look for an email from us with the subject "Password Reset Request". If you don't see it, check your spam folder.

  5. Click the Reset Link

    • Click the link provided in the email to set a new password.

  6. Create a New Password

    • Choose a strong password that includes a mix of letters, numbers, and special characters.

  7. Confirm Your New Password

    • Re-enter your new password to confirm.

  8. Log in with Your New Password

    • Use your new password to log in to your account.

Tips for a Strong Password

  • Length: At least 8 characters long.
  • Complexity: Include a mix of uppercase and lowercase letters, numbers, and special characters.
  • Avoid: Common words, personal information, and easily guessable patterns.

Additional Resources

For more information on account security and password management, check out our Account Security Guide.

Security Tips